"Look," she said, gesturing at the screen in a way that was probably best described as 'helpless'. And also 'vague', at first, before she pointed at a particular spot. "That keeps shifting all the way to the right like that whenever I try to add a picture! And I don't understand why."

It was a pretty simple-looking editor. No coding necessary, just clicking and dragging, and filling in existing text boxes with your own text. So, she was aware that it shouldn't have been this difficult.

"I don't get what I'm doing wrong."